The first reason why the enterprise handles 400 phone calls: highlight
the service consciousness of the enterprise and establish the brand
image of the enterprise.
First of all, 400 telephone can be used for pre-sale and after-sale
telephone, saving the relay cost for the enterprise. Every enterprise
wants to have the customer service like a large enterprise, and guide
customers to complete the service by telephone, which saves a lot of
manpower; the after-sales telephone is also the most needed telephone in
the service industry, and the after-sales is well done, so the
reputation is naturally icing on the cake.
Secondly, the 400 telephone can be used for the investment hotline.
China merchants cooperation should be distinguished from other phone
calls of the company, but if a company publishes too many numbers, it
will make customers feel that the company is not formal enough. After
the 400 call is opened, only one call needs to be announced to the
public. The front desk and investment promotion have classified
navigation, so you can not worry about no one answering the call, but
also receive effective customers, rather than completely unrelated to